Privacy Policy

Lohar Minerals (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
   
• Email address
   
• Phone number
   
• Shipping and billing address
   
• Payment details (processed securely via third-party providers)
   
• Any information you submit through contact forms, newsletter sign-ups, or enquiries
   

We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.

We use your information to:

• Process orders and deliver products
   
• Communicate with you about purchases, enquiries, or updates
   
• Provide customer support
   
• Improve our website, products, and services
   
• Send marketing communications (only where you have opted in)
   
• Comply with legal and regulatory obligations
   

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third parties only where necessary, including:

• Payment processors
   
• Shipping and logistics providers
   
• Website hosting and analytics services
   

These third parties are required to handle your information securely and in accordance with applicable privacy laws.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While no online system can be guaranteed as completely secure, we use industry-standard safeguards to protect your data.

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, however this may affect website functionality.

You have the right to:

• Access the personal information we hold about you
   
• Request correction of inaccurate or outdated information
   
• Opt out of marketing communications at any time
   

To exercise these rights, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: Info@loharminerals.com
Business Name: Lohar Minerals Pty. Ltd